There are 7 carriers providing services in the ZKM Gdynia network. Why so many one might ask. The answer is short: competition. Imagine there is only one operator on the mobile phone market. What happens? Price up – quality down. This is what happens when there is no competition on the market. Therefore, when ZKM Gdynia contracts the transport services, which is buying them on behalf of the passengers and the city, it commits to providing a place at the market for all the companies that meet certain quality requirements.
As many as 80% of the services within the ZKM Gdynia network (buses and trolleybuses) are operated by three municipal carriers, which are totally owned by the city of Gdynia. The remaining 20% is operated by private carriers.
Over the last 20 years the carriers have mastered the art of competition. While we consider ourselves to be authors of the most ideas for innovative solutions for the passengers, it is our carriers that independently implement technical solutions which contribute to improving the quality of service. CNG fueled buses cannot be distinguished by a higher punctuality, but they pollute the environment to a significantly lesser extent, and ultimately contribute to improving the quality of life in the city. The batteries in the trolleybuses increase the cost of their purchase, but at the same time make them independent from electric traction, improving their reliability. Such examples could be multiplied and they concern not only vehicles, but also infrastructure (e.g. the trolleybus network).
Despite the usual conflict of interests between the seller and the buyer (in this case carriers – ZKM Gdynia), together we are able to implement certain technical and organisational solutions, increasing the quality of public transport services. Because after all it is in the interest of the carries, that we transport as many passenger as possible.